Terms of service
1. Introduction
Welcome to Puja. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. Product Information
All products offered on our website are handcrafted from upcycled materials, and slight variations may occur in color, scent, and appearance. We strive to ensure that all product descriptions, images, and prices are accurate, but we reserve the right to make changes at any time without prior notice.
The products incorporate dehydrated natural flowers, and hence may lead to mold formation or product disintegration in humid conditions. We advise patch testing to check for any itchiness, rashes, redness or any other allergic reactions before use.
3. Ordering
By placing an order, you are offering to purchase a product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for any reason.
4. Payment
Payment must be made in full before any products are dispatched. We accept major credit cards, debit cards, and other payment methods as indicated on our website. All payments are processed securely, and your payment details are not stored on our website.
5. Shipping and Delivery
We ship our products within Singapore and internationally, depending on the location. Shipping costs and delivery times will vary based on your location and the shipping method selected. We aim to dispatch all orders within a few business days, but delivery times may vary. Puja is not responsible for any delays caused by third-party carriers. Please refer to the shipping policy for more details.
6. Returns and Refunds
Due to the handcrafted nature of our products, all sales are final. However, if you receive a damaged or defective product, please contact us within 10 days of receiving your order. We will assess the issue and may offer a replacement or refund at our discretion.
7. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Puja and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from this website without our express written permission.
8. Privacy Policy
Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which is available on our website. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
9. Limitation of Liability
Puja shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability to you for any claim arising from your use of our website or products shall not exceed the amount you paid for the product.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
11. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new terms.
12. Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us at pujaproject2023@gmail.com.